Warranty and Returns
Warranty and Returns
Warranty
Timbery LLC (“Warrantor”), an Indiana Corporation with its principal place of business at 7865 N. County
Rd 100 E., Lizton, IN 46149 USA, warrants as stated herein to the original purchaser and any subsequent
purchaser (“Purchaser”) that the equipment manufactured by the Warrantor will be free from defects in
material and workmanship attributable to Warrantor so long as it is installed, operated and maintained in
accordance with the instructions provided by Warrantor.
| NORTH AMERICA | LENGTH OF WARRANTY | EFFECTIVE DATE |
|---|---|---|
| Portable Sawmills and Edgers | 2 Years | Date of purchase |
| Blade Maintenance Equipment | 1 Year | Date of purchase |
| Options and Accessories | 1 Year* | Date of purchase |
| Replacement Parts | 90 Days | Date of purchase |
* Warranty on Options will match the warranty on the primary equipment when purchased on same invoice.
Exclusions From Limited One Year and Two Year Warranty
Warrantor shall have no responsibility under this warranty for any wear components, including, but not
limited to: Belts, blade guides, blades, electric motor brushes, drum switches, filters, fuses, hoses,
bearings, and spark plugs. All such wear components are furnished “as is”, without any warranty from
Warrantor. Non Timbery items such as: Power plants, batteries, and tires are warranted separately by
their respective manufacturers (written copy available).
Warrantor’s Obligations As To Defects
Warrantor’s only responsibility shall be to replace or repair any covered defects at Warrantor’s principal
place of business without cost to the purchaser. The Purchaser must notify Warrantor prior to shipping
any defective part so Warrantor can provide shipping instructions. Warrantor will be responsible for all
expenses incurred in shipping the defective part to Warrantor for evaluation. However, any part in excess
of 140lbs must be returned by the purchaser, to the nearest authorized Timbery dealer at the Purchaser’s
expense, if returned is requested by Warrantor. Warrantor shall have the reasonable time within which to
replace or repair the defective equipment. If Warrantor determines that the component is not defective
under the terms of this warranty, the Purchaser shall be responsible for any expenses incurred by
Warrantor in returning the equipment to the original Purchaser. Warrantor gives no allowance for labor,
travel time, mileage, or incidental or consequential damages.
Limitations and Disclaimers of Other Warranties
EXCEPT FOR THE EXPRESS WARRANTY PROVISIONS STATED ABOVE, WARRANTOR DISCLAIMS
ALL WARRANTIES, EXPRESS AND/OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No
representation or other affirmation of fact by representatives of Warrantor, whether verbal or in writing,
including photographs, brochures, samples, models, or other sales aids, shall constitute a warranty or
other basis for any legal action against Warrantor. THE ORIGINAL PURCHASER, ANY PERSONS TO
WHOM THIS EQUIPMENT IS TRANSFERRED, AND ANY INTENDED USER OR BENEFICIARY OF
THIS EQUIPMENT, SHALL NOT BE ENTITLED TO RECOVER ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES FROM WARRANTOR FOR ANY REASON WHATSOEVER INCLUDING WARRANTY OR
DEFECT IN THE PRODUCT. Warrantor does not warrant that its equipment meets or complies with the
requirements of any particular safety code or governmental requirements.
Design Changes
Warrantor reserves the right to change the design of its products from time to time without notice and
without obligation to make corresponding changes in its products previously manufactured.
Rights of Purchasers
The validity and effects of this limited warranty as well as its interpretation, operation and effect, shall be
determined exclusively by the principles of law and equity of the State of Indiana. This limited warranty
gives Purchaser specific legal rights. Purchaser may also have other rights, which may vary from state to
state. Some states may not allow limitations as to the duration of implied warranties or to the exclusion
or limitation of incidental or consequential damages, so the limitations and exclusions detailed above
may not apply.
Amendments
This contract supersedes all prior written or oral agreements related to the purchase and is intended
to be an integration of the entire agreement between the parties and cannot be amended
except in a writing which refers to this agreement which is signed by both parties.
Return Policy and Procedure
Timbery LLC reserves the right to refuse any item for return of non-inventory & special made items.
Fees and Timelines:
A restock fee will be charged for parts/blades ordered wrong due to the customer’s error or no longer
needed by customer. Parts/blades, with a total under $150.00, will have a minimum $20.00 restock fee.
Parts/blades, with a total over $150.00, will have a 15% restock fee.
There are no returns on blades/parts after 90 days from purchase date.
Standard and Custom Blades:
Standard length blades ordered wrong by the customer are returned @ 15% restocking fee.
Custom length blades are non-refundable.
Other Guidelines:
Returns of parts the customer no longer needs are credit to card on file only. No checks will be sent to the
customer. Customer pays shipping.
Parts being returned for stock must be in new, sellable condition and purchased by original purchaser. If
the parts are not deemed re-sellable then the customer will be charged for the part and it will be return to
them. Customer is responsible for proper packaging and damage to part.
Shipping will be covered to/from the customer for warranty items and for errors in order entry caused by
Timbery LLC. Warranty items deemed to heavy and requiring a Common Carrier will be at the customer
expense.
Customer pays all shipping charges for items ordered from their error.
